About the Role
We are looking for a highly skilled Resident Engineers to serve as primary technical advisors for customers operating large-scale service provider network environments. In this customer-facing role, you will provide expert guidance on network design, troubleshooting, automation, and best practices while working closely with customer engineering and operations teams.
This is an Onsite role, with an expectation that you will primarily work from the office at Middletown, New Jersey. Ability to travel occasionally (up to 10%).
Key Responsibilities
- Serve as the technical subject matter expert for Juniper networking solutions within customer environments.
- Provide advanced troubleshooting and operational support for complex network, hardware, and software issues.
- Advise customers on network architecture, design improvements, configuration best practices, and operational efficiency.
- Support network testing, validation, upgrades, and deployment activities.
- Develop and maintain technical documentation, procedures, and recommendations.
- Drive network automation initiatives using Python and related tools to improve efficiency and consistency.
- Collaborate with internal engineering teams and customer stakeholders to deliver successful technical outcomes.
- Contribute to innovation, continuous improvement, and adoption of new networking technologies.
- Mentor junior engineers and share technical expertise across teams.
Required Qualifications
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 6+ years of experience in network engineering, network architecture, or technical support roles.
- Strong hands-on experience with data center and service provider networking technologies.
- Experience with Juniper platforms such as QFX, PTX, and EX Series.
- JNCIP-level knowledge or equivalent networking expertise.
- Experience with routing, switching, network design, and troubleshooting in complex environments.
- Strong scripting and automation skills using Python.
- Excellent problem-solving, analytical, and customer-facing communication skills.
Preferred Skills
- Experience testing and validating Junos and Junos EVO software features.
- Knowledge of network automation frameworks and operational best practices.
- Experience supporting large-scale network deployments and transformation projects.
- Advanced Juniper certifications (JNCIP, JNCIE) are highly desirable.
PLEASE NOTE: Relocation assistance and employment sponsorship are not available for this position. Candidates must currently reside in the specified location and be legally authorized to work in the United States without current or future sponsorship requirements.