We are looking for back office agents with experience in data bases, servers or Linux to provide technical support.
In this role you will be in charge of reviewing the proper functioning of the alerts related to the internet connection, storage in the client's stores where the service is provided remotely. Also, you will have to carry out the firmware and software updates of the network devices in our clients' environment through chats.
Requirements:
- Advanced English (80%).
- Advanced Portuguese (80%).
- Previous experience in call center is desirable.
- With an academical background in, or currently studying, servers (AWS or Azure), data bases (SQL or Oracle) or Linux.
Perks:
- Birthday off.
- Private medical plan.
- Referral bonuses.
- Top Performance recognition.
- Discounts with affiliated universities, financial companies and hotels.