We are looking for a Monitoring agent with experience and knowledge in ITIL and experience in troubleshooting cloud infrastructure.
In this role you will be ensure consistent customer satisfaction
Requirements:
- Advanced English (80%).
- CCNA/ASCA or equivalent desired
- Scripting, and/or Linux.
- Resolve issues by troubleshooting cloud infrastructure
- Previous experience in call center is desirable.
- With an academical background in, or currently studying, servers (AWS or Azure), data bases (SQL or Oracle) or Linux.
Perks:
- Birthday off.
- Private medical plan.
- Referral bonuses.
- Top Performance recognition.
- Discounts with affiliated universities, financial companies and hotels.